PVA Parent Technology Help
Running into a technology issue? Our tech support team can help with devices, software, internet connection problems, and anything else getting in the way of your child's school day.
NHA Tools
Parent Portal & NHA App
NHA App
Trouble logging in, finding messages, or setting up notifications? Get help with the NHA app.
NHA Parent Portal
Need to reset your password, complete forms, or find a document? Get help with the Parent Portal.
Who to Contact
Start with Your School
Your Child's Teacher
Your child's teacher can help with:
- Providing student usernames
- Resetting passwords
- Google Classroom codes
- Assignment and assessment questions
- Printing Clever Badges
Your School's Technology Teacher
Our technology administrators can help with:
- Providing student usernames
- Resetting passwords
- Chromebook troubleshooting
To reach one of our technology administrators, call 313-296-1499 and select option 2.
Technology Self-Help Videos
We've put together a series of videos that cover the most frequently asked technology questions we receive. You can view these videos below.
Technology Self-Help Videos
Setting Up Your Chromebook: First Login
A walk through your first Chromebook login, from unboxing and connecting to Wi-Fi to signing in and joining your first Google Meet.
Navigating Canvas: Grades K-5
A walkthrough of Canvas for elementary families. See how to find your teacher's classroom page, read the daily agenda, and join live classes with the Meet Now button.
Navigating Canvas: Sixth Grade
A walkthrough of Canvas for sixth grade families. See how to set up your dashboard, read the daily agenda, join live classes, and find assignments in the Modules tab.
Navigating Canvas: Grades 7-12
A walkthrough of Canvas for middle and high school families. See how to set up your dashboard, read class names, use the agenda to find the right period, join live classes, and find assignments in the Modules tab.
Signing in on a Personal Device
Google Meet 10 Digit Code
Google Meet Settings
Accessibility Settings
Checking Your Camera
Checking for Blocked Cookies
Clearing Your Cache
Chrome Update
Network Error Fixes
NHA's Parent Relations Team
Items that cannot be resolved by your child's teacher, the school's technology teacher, or by viewing the FAQ videos above, can be directed to NHA's parent relations team at 877-642-7471 or info@nhaschools.com.