NHA App Help

The NHA app is your primary tool for staying connected with your child’s classroom, school, and success. It brings messages, announcements, and important updates into one easy place — right on your phone or web browser. If you need assistance with Parent Portal, please contact our Parent Relations department for assistance at 877-642-7471 or email parentportalsupport@nhaschools.com.

Already have an account? Click below to log in to the NHA app.

NHA App Login

The NHA App

Everything You Need, In One Place

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Messaging

Message your child's teacher in a secure, private chat.

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Key Moments

See moments when your student is recognized for character and excellence.

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Payments

Make easy payments for field trips and school fees in just a few taps.

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Announcements

Get school announcements and important updates as they happen.

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Notifications

Manage your notifications so you never miss what matters.

Three Simple Steps

Getting Started

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Download the App

Scan the QR codes on the NHA app Download Guide to install it on your phone or tablet.

Prefer a browser? You can also access the NHA app at app.nhaschools.com.

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Log In

Select “Sign in as Parent” and use the same login as your NHA Parent Portal.

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Turn on Notifications

Allow notifications so you get real-time updates from your child’s school.

Quick Fixes

Troubleshooting Common Issues

I can't log in. What should I do?

Try these steps:

  • Double-check your email for typos
  • Try a different browser or device
  • If the problem persists, call Parent Relations at 877-642-7471

The app won't load or keeps crashing.

Try these troubleshooting steps:

  • Refresh the page or close and reopen the app
  • Check your internet connection
  • Update your browser or app to the latest version
  • Restart your device
  • If the problem continues, call Parent Relations at 877-642-7471

I'm not receiving notifications.

Check these settings:

  • Make sure notifications are enabled in your app settings
  • Check your device's notification settings and make sure the app has permission
  • Verify your notification preferences by type (messages, announcements, etc.)
  • If using the web browser, check email spam or promotions folders for app emails

I can't see my child's information.

Make sure you:

  • Are logged in to the correct parent account
  • Have selected the correct child from the app's student selector
  • Wait for the app to fully load (it may take a moment to sync data)
  • Contact your school if the information still doesn't appear

I have a message that didn't send.

Try these steps:

  • Check your internet connection
  • Refresh the page and try sending again
  • If the problem persists, contact your school directly

Need More Help?

If you've tried the troubleshooting steps above and still need assistance:

Contact your school's main office

Call Parent Relations at 877-642-7471

Top NHA App Questions

The NHA app is our school-to-family communication platform. It helps you stay connected with your child's school through messages, announcements, and important updates.

No. You can access the NHA app from any web browser at app.nhaschools.com.

Downloading the app to your phone is optional and provides a convenient way to receive notifications on the go.

In a web browser: Visit app.nhaschools.com , select “Login as Parent”, and enter the same email address you use for Parent Portal.

To login to the app: In your app store, search for the NHA app and download it. Select “Login as Parent.”

No. A single parent account gives you access to all your children's school communications and information in one place.

The app lets you:

  • View school announcements and messages from staff
  • Receive notifications about events, closures, and updates
  • Check your child's grades and attendance
  • Communicate directly with teachers and administrators
  • View the school calendar and upcoming events

In the app, go to your profile settings and select "Notification Preferences." You can choose which types of messages trigger notifications and how you'd like to receive them (app, email, text, or a combination of these). By default, notifications will be set to “Digest," which means you will get one notification at the end of the each of day, around 5:00 p.m.

Use the messaging feature within the NHA app. Search for the staff member you want to reach and compose your message. Staff members typically respond within one business day during the school year.