When do I create my Parent Portal account?You can create your Parent Portal account once your student has been accepted. You will receive an acceptance email with a link to the NHA Parent Portal. To create your account, click on the link in your acceptance email, visit nhaparentportal.com, or download the NHA Parent Portal mobile app and follow the steps below.
- Click "create account"
- Enter the email address you used to apply, then click register
- Enter the birth date of one of your accepted students
If you need help setting up your account, please contact our Parent Relations department for assistance at 877-642-7471 or email: firstname.lastname@example.org.
Can my child's other parent or guardian access to Parent Portal?Yes! Only custodial parents and legal guardians can set up a Parent Portal account. We strongly recommend parents and guardians do not share accounts.
What is a legal guardian?A legal guardian acts as the primary caretaker of a child or minor. This person may be selected by the child's biological parents or appointed by the court.
What do I do if I can't see my children in my Parent Portal account?If you do not see any children or you are missing a child in your Parent Portal account, please contact our Parent Relations department for assistance at 877-642-7471 or email: email@example.com.
How do I check my child's grades?Once you are logged in to Parent Portal, click on your child. Then, click on the "grades" link to view your child's progress.
Where do I find required paperwork I need to submit?Once logged in to Parent Portal, select "Forms" from the menu on the left. Click on the school name to view all forms you need to complete.
Can I submit a proof of residency, birth certificate, and immunization records through Parent Portal?Securing your child’s personal data is important to us. For your convenience, you can securely upload documents from the "Forms" section in Parent Portal. When submitting documents online, please include your child's name in the file's name.
These documents can also be brought to the school office. For security reasons, we ask that you do not email proof of residency, birth certificates, or immunization records.
For more detailed instructions on uploading documents, watch the video below.
How do I add money to my child's lunch account through Parent Portal?Once logged in to Parent Portal, select "payments" from the menu on the left. Click "add lunch money" to add money to each child's lunch account.
Where can I find the school lunch menu?Access the lunch menu by clicking on one of your students. Click on the "lunch" icon at the bottom of the screen and then click on "school lunch info". This will take you to the school lunch page on your school's website, which includes a link to your school's lunch menu.
How do I email my child's teacher through Parent Portal?Click on the "email school" link on the left side. Click the "add" button at the top. You can type in a name, or search through a list of school staff. You can even choose to send yourself a copy of the email for your records.
Can I update my email address in Parent Portal?Your login email address can be updated in Parent Portal. To update your login email address, log in to your Parent Portal account with your current login information. Then, click on the gear icon at the bottom of your portal. This will open your settings where you can update your login email address. Once you have confirmed your new email address, you can now log in with the updated email address.
Each parent/guardian also has a communication email address on file. It may be different from your login email address. To update your communication email address, please contact your school registrar.