Parent Portal Help Page

When do I create my Parent Portal account?

You can create your Parent Portal account once your child has been accepted. You will receive an acceptance email with a link to the NHA Parent Portal where you can set up your account.

To create a Parent Portal account, visit nhaparentportal.com or download the NHA Parent Portal mobile app and follow the steps below.

• Click "create account"
• Enter the email address you used to apply, then click register
• Enter the birth date of one of your accepted or enrolled students

You will receive an email with an account setup link. This link will expire after 24 hours.

Can my child's other parent or guardian access to the Parent Portal?

Yes! Only custodial parents and legal guardians can set up a Parent Portal account. We strongly recommend parents and guardians do not share accounts.

What is a legal guardian?

A legal guardian acts as the primary caretaker of a child or minor. This person may be personally selected by the child's biological parents or appointed by the court.

What do I do if I can't see my children in my Parent Portal account?

If you do not see any children or you are missing a child in your Parent Portal account, please contact our Parent Relations department for assistance at 877-642-7471 or email: info@nhaschools.com.

How do I check my child's grades?

Once you are logged in to Parent Portal, click on your child. Then, click on the "grades" link to view your child's progress.

Where do I find required paperwork I need to submit?

Once logged in to Parent Portal, select "forms" from the menu on the left. Click on the school name to view all forms you need to complete.

How do I add money to my child's lunch account through Parent Portal?

Once logged in to Parent Portal, select "payments" from the menu on the left. Click "add lunch money" to add money to each child's lunch account.

Where can I find the school lunch menu?

The school lunch menu can be found in the "resources" section of Parent Portal. Once logged in click on your child. Click on the "resources" link at the bottom of the page. The lunch menu as well as many other helpful links and documents can be found here.

You can also access the lunch menu by clicking on the "lunch" link and clicking on "school lunch info". This will take you to the school lunch page on your school's website, which includes a link to your school's lunch menu.

How do I email my child's teacher through Parent Portal?

Once you have logged in to Parent Portal, click on the "email school" link on the left side. Click the "add" button at the top. You can type in a name, or search through a list of school staff. You can even choose to send yourself a copy of the email for your records.

Can I update my email address in Parent Portal?

Yes, you can. To update your email address, log in to your Parent Portal account with your current log in information. Then, click on the gear icon at the bottom of your portal. This will open your settings where you can update your email address. Once you have updated your information, you can now log in with the updated email address. 

Can I change my home address in Parent Portal?

Home addresses can not be changed in Parent Portal because additional paperwork is needed to make this change. Contact your school's registrar to change your home address.