Administrative Excellence Winners Rise to the Occasion from the Beginning

Melissa Irvin and Angela Knapp started working at Paragon Charter Academy at the same time in 2020, and circumstances surrounding their arrival fast-tracked what is now a strong bond.

Their arrival coincided with the start of the COVID-19 pandemic, so there was no online training in place to make working from home easier. In addition, Knapp had just moved an hour away and had second thoughts about adding the stress of taking on a new job to an already chaotic time.

“It was sink or swim,” Knapp said. “That really made us a great team from the very beginning.”

Now, four years later they have continued to satisfy the needs of any student, parent, or visitor who comes to Paragon. For their effort, they were named the winners of the Administrative Excellence award as part of the National Heritage Academies (NHA) Excellence Awards.

“We know each other's job titles, so we don’t ever crash each other's threshold unless we have to,” Irvin said. “We just mesh so well. We both started together at the same time, so we knew our roles and responsibilities and it just went from there. That is something that really does make us different. We had to be really clear in the beginning – ‘you’re going to do this, let me know if you need help.’”

Irvin, the office administrator, and Knapp, the registrar, collaborate daily to make sure nothing falls through the cracks at Paragon, which has outperformed the local district since 2007-08. Principal Benjamin Kriesch praised Irvin for her energy, positive presence, and initiative, and said that Knapp’s attention to detail, efficiency, and willingness to take on projects are a great benefit to Paragon’s students and staff.

“The teamwork that Angela and Melissa demonstrate is second to none,” he said. “They are a delight.”

Keep up the excellent work, Mrs. Irvin and Mrs. Knapp!