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COVID-19 | School Updates and Information

National Heritage Academies (NHA) is closely monitoring the outbreak of COVID-19, which is a form of the coronavirus. This disease creates a mild to severe respiratory illness that can easily spread from person-to-person.

NHA has a response team who meet daily to monitor the status of school communities throughout our network. We want to thank you for your patience and understanding as we continue to work through this fluid and ever-changing situation.

Please visit the FAQs below if you have questions. Additional questions or concerns may be directed to NHA Parent Relations at (877) 642-7471 or emailed to

Last updated May 22, 2020 at 2:00 p.m.

School Closures

In alignment with the local districts, in-person classes have been suspended at all NHA schools for the 2019-20 school year. Please know, we are closely monitoring state closure decisions to determine re-open dates and will continue to follow all government orders moving forward.

Our goal is to continue to facilitate remote learning opportunities during the closure. Any remote learning questions should be directed to school leaders.

For updated information from state health officials, visit your state's Department of Public Health.

Returning Materials

As the 2019-20 school year comes to an end, NHA would like to share instructions regarding safely returning to our schools to pick-up student belongings and to return any school-owned items such as Chromebooks and library books.

Each school has designated pick-up and return instructions that follow social distancing guidelines to minimize the impact on our school communities. Families will receive additional information about pick-up dates and times via SchoolMessenger, however, you may also find your school listed below to view that information.

Safety Practices

When participating in pick-up and Chromebook return, we ask that you please:

  • Follow social distancing guidelines by remaining 6-feet apart from anyone not in your family.
  • Wear a facemask or covering when inside the building, such as a bandana, handkerchief, homemade mask, or scarf.
If the below bullet points apply to anyone who will be attending a belonging pick-up or
Chromebook return, please call the school office. A separate time will be scheduled for you to
come to the school:
  • Anyone who has been diagnosed with COVID-19 and is not fully recovered.
  • Anyone currently self-quarantined or who lives in the same household as someone self-quarantined for COVID-19.
  • Anyone currently exhibiting any known symptoms associated with COVID-19.
  • Anyone who has been in direct contact with someone diagnosed with or suspected of having COVID-19 within the past 14 days.
  • Anyone who has traveled internationally within the past 14 days.


Nurse holding sign

Healthy Coping Strategies During COVID-19

Over the past few weeks you’ve probably found yourself going between a variety of emotions regarding the COVID-19 pandemic. Here are a few strategies you can use to process emotions and cope with feelings of anxiety or depression.
Continue Reading

Helping Children Cope

The amount of change caused by these circumstances can be very overwhelming and difficult for children to understand. Here are a few tips for helping your child understand COVID-19.


  1. Stick to honest, simple, age-appropriate facts.
  2. Remain calm and reassuring.
  3. Encourage germ-fighting at home.
  4. Monitor your child's social media intake.
For details on these tips as well as more helpful information, resources, and at-home activities, download our COVID-19 Resource for Parents. We also recommend these healthy coping strategies for all ages.



Prevention Tips

NHA leaders continue working under the guidelines provided by the Centers for Disease Control (CDC) and the World Health Organization (WHO). We recommend following the CDC’s recommendations, to prevent the spread of illness:

  1. Practicing good hand hygiene, including washing your hands with soap and water for the length of 20 seconds.

  2. Covering your coughs and sneezes

  3. Staying home if you are sick.


Food Services During Closure

NHA is committed to providing food to our school communities over the coming weeks to ensure students maintain a healthy and nutritious diet, even when they are away from our building. Our school leaders are working in collaboration with Preferred Meals, our food service provider, to continue serving families in our school community. Learn more about your school’s food service options by visiting your school's website.

Find an NHA food service location near you.

Additional food service options in the state of Michigan -

P-EBT program: Michigan has become the first state in the country to gain federal approval of a program that will provide nutritious food to children who were affected by school closings due to COVID-19. Visit our Michigan information for more details about this program.

Texting hotline: Available to find the nearest Unanticipated School Closure SFSP site.
  • No Kid Hungry and MDE have launched a texting hotline to let families know about emergency food distribution sites in their neighborhoods. The Meet Up and Eat Up map will continue to be active, this is another method to find sites.
  • Parents & caregivers can text the word “FOOD” or “COMIDA” to 877-877, enter in a full address or zip code to find the nearest sites.

Frequently Asked Questions

How do I turn in enrollment documents while the school is closed?

Certain enrollment documents that we normally require to be physically handed in to the school office can be uploaded online during school closures. To find the upload link, please log in to the Parent Portal, select Forms, and click the Submit Paperwork Online link.

For more detailed instructions, take a look at the video below.

NHA Parent Tutorial - How to Upload Documents Online from NHA Schools on Vimeo.

For those who were unable to pick up an NHA Chromebook, will there be another date to do so?

If you require NHA technology, please work directly with your school’s principal to determine next steps.

Can my family have more than one NHA Chromebook?

Chromebooks are provided based on the technology that is currently available at each school. Please work directly with your principal if you require additional technology.

How do I log into the Clever student portal from an NHA device using Chrome?

To log in to the Clever portal, using an NHA provided device, please follow instructions from the Remote Learning parent folder.

How do I log into the Clever student portal from a non-NHA device using Chrome?

To log in to the Clever portal, using a non-NHA device, please follow these instructions from the Remote Learning parent folder. For further instruction, please view the video below.

CLEVER Login from NHA Schools on Vimeo.

What do I do if my NHA Chromebook stops working?

Please contact NHA’s Parent Relations team at (877) 642-7471 who can help you troubleshoot.

My non-NHA device included content filtering services (such as Family Link) that won’t allow my student to access Google Classroom – what do I do?

Download the Google Classroom app from your provider’s App Store to log into Google Classroom directly, using your student’s NHA username and password.

How is my student’s remote learning being graded?

Students at each NHA school, except for our schools in Indiana, will not be formally graded on how they engage in remote learning, but may receive feedback on their work. Our goal is to simply provide our families learning options. We will continue to communicate with our school’ families as we learn more from our state and federal guidance.
Indiana remote learning will count toward academic progress per the Indiana state mandate, therefore, instruction at Andrew J. Brown Academy and Aspire Charter Academy will be graded.

Is my child required to complete the remote work assigned by their teacher?

As always, our goal is to provide students a quality education. Ensuring our students can continue their learning journey throughout this closure period is of the utmost importance to us. We encourage students to engage in the assignments provided by their teacher, however, remote learning assignments are optional supplementary learning and *won't count toward annual hourly requirements.

* Indiana remote learning will count toward academic progress per the Indiana state mandate, therefore, instruction at Andrew J. Brown Academy and Aspire Charter Academy will be graded.

What is the cleaning schedule during a closure?

Throughout the closure period, NHA’s facilities cleaning vendor, Aramark, will maintain their usual cleaning operations. In addition, Aramark will perform full-building disinfection and two full disinfections of all high touchpoints throughout the building, once at the start of the closure period and once before school resumes.

What type of cleaning products is NHA using to clean and disinfect the buildings?

We are following the recommendations put in place by the US Environmental Protection Agency (EPA), identifying antimicrobial products that are effective against COVID-19. Aramark currently uses the disinfectant product Virex II 256 in all our buildings, which is on the EPA’s recommended list of products.

Is my school providing food services during this closure?

National Heritage Academies is committed to providing food to our school communities over the coming weeks to ensure students maintain a healthy and nutritious diet, even when they are away from our building. Please visit your school’s website for the latest information.

Can families pick up multiple days of food at a time?

Yes, families can pick up a maximum of three days' worth of meals per day. Families may pick up breakfast and lunch during one initial stop at the school. They are not required to come back for each meal service. Food will be provided for weekend days as well.